We offer advise, selection of call centres throughout Central and Eastern Europe to suit your needs, be they in- or outgoing. Use our experience to select the call centre appropriate to your needs, large or small, optimise your costs and marketing efficiency.
Due to our co-operation with the largest call-centres we are able to provide the servicing of:
- outcoming calls (acquisition of new customers, loyalty building)
- incoming calls (loyalty building, information, handling of claims)
Our services include:
- database handling
- information on legal pitfalls
- script preparation
- agent training
- quality control
- reporting
For more information contact us: